Monday, January 23, 2012
swinstall U320 error on Superdome running HP-UX 11.11
Problem description/symptoms/errors:
EAT BEGIN install AGENT SESSION (pid=28264)
(jobid=NMKT1-0109)
*** Agent session started for user "root@NMKT1". (pid=28264)
*** Beginning Analysis Phase.
*** Source:
NMKT1:/tmp/20120510/scsiU320-00_B.11.11.0911_HP-UX_B.11.11_64.depot
*** Target: NMKT1:/
*** Target logfile: NMKT1:/var/adm/sw/swagent.log
*** Reading source for product information.
NOTE: The filesystems in the filesystem table will not be checked
against those currently mounted because the
"mount_all_filesystems" option is set to "false".
NOTE: The fileset "scsiU320.SCSIU320-KRN,r=B.11.11.0911" will be
reinstalled because the "reinstall" option is set to "true".
NOTE: The fileset "scsiU320.SCSIU320-MAN,r=B.11.11.0911" will be
reinstalled because the "reinstall" option is set to "true".
NOTE: The fileset "scsiU320.SCSIU320-RUN,r=B.11.11.0911" will be
reinstalled because the "reinstall" option is set to "true".
*** Reading source for file information.
*** Executing preDSA command.
NOTE: The used disk space on filesystem "/" is estimated to remain
unchanged.
This will leave 871088 Kbytes of available user disk space
after the installation.
NOTE: The used disk space on filesystem "/stand" is estimated to
increase by 6840 Kbytes.
This will leave 690008 Kbytes of available user disk space
after the installation.
NOTE: The used disk space on filesystem "/usr" is estimated to
remain unchanged.
This will leave 2038968 Kbytes of available user disk space
after the installation.
NOTE: The used disk space on filesystem "/var" is estimated to
remain unchanged.
This will leave 7406408 Kbytes of available user disk space
after the installation.
NOTE: The used disk space on filesystem "/opt" is estimated to
remain unchanged.
This will leave 8652552 Kbytes of available user disk space
after the installation.
*** Summary of Analysis Phase:
*** 3 of 3 filesets had no Errors or Warnings.
*** The Analysis Phase succeeded.
*** Beginning the Install Execution Phase.
*** Filesets: 3
*** Files: 12
*** Kbytes: 763
*** Installing bundle "scsiU320-00,r=B.11.11.0911" .
NOTE: Saving the current system file at "/stand/system" to
"/stand/system.prev"
NOTE: Dynamic tunable values (if applicable) have been added to
"/stand/system".
NOTE: The template file has been extracted from "/stand/vmunix"
It has been placed in "/stand/system" where it will be used
to build a new kernel.
*** Installing fileset "scsiU320.SCSIU320-KRN,r=B.11.11.0911" (1
of 3).
*** Installing fileset "scsiU320.SCSIU320-MAN,r=B.11.11.0911" (2
of 3).
*** Installing fileset "scsiU320.SCSIU320-RUN,r=B.11.11.0911" (3
of 3).
NOTE: Building a new kernel based on template file "/stand/system"
Generating module: krm...
Generating module: SEOS...
Compiling /stand/build/conf.c...
Loading the kernel...
Generating kernel symbol table...
Usage: bstab input_data symbol_cnt strtbl_size kernel_file output_file
*** Error exit code 1
Stop.
make failure.
ERROR: The command "/usr/sbin/mk_kernel", which is used to rebuild
the kernel, has failed. Because kernel-related filesets were
installed, this command must be executed by "swinstall",
without failures, before the load can continue. Check the
above output for details about the failure.
NOTE: The Install Phase has suspended. Check the above output for
reasons.
*** Aborting the Install Phase.
Asked to run /usr/contrib/bin/check_patches
Sol:-
sicne kernel building is failing , will test to build kernel
#[/stand]mk_kernel
Generating module: krm...
Generating module: SEOS...
/usr/bin/mkdir -p /stand/build
Compiling /stand/build/conf.c...
Loading the kernel...
Generating kernel symbol table...
Usage: bstab input_data symbol_cnt strtbl_size kernel_file output_file
*** Error exit code 1
Stop.
config: make did an exit(1)
since it failed again
tusc -E -A -v -o /tmp/tusc.log -a -e -t -l -u -R mk_kernel
after verifying with tusc, found Linker patch PHSS_33035 is failing the verify and it deals with mk_kernel
There were other patches in question too:-
PHKL_32647.C-INC
PHKL_32647.CORE-KRN
PHKL_32647.CORE2-KRN
PHKL_33369.C-INC
PHKL_33369.CORE-KRN
PHKL_33369.CORE2-KRN
PHKL_33369.KERN2-RUN
Are they related?
let me check
PHKL_33369 is a AGP cumulative graphics mulitcard patch so that should not be an issue
PHKL_32647 is an extending Physical I/O Addressing patch - I do not think that would have any affect
After looking at the swagent.log from the swverify ran by the check_patches we see the following issues:
Verified PHSS_33035.C-ENG-A-MAN,l=/,r=1.0
Verified PHSS_33035.C-INC,l=/,r=1.0
ERROR: Verify failed PHSS_33035.C-KRN,l=/,r=1.0
ERROR: Verify failed PHSS_33035.C-MIN,l=/,r=1.0
ERROR: Verify failed PHSS_33035.C-MIN-64ALIB,l=/,r=1.0
Verified PHSS_33035.CAUX-ENG-A-MAN,l=/,r=1.0
ERROR: Verify failed PHSS_33035.CMDS-AUX,l=/,r=1.0
Verified PHSS_33035.CORE-64SLIB,l=/,r=1.0
Verified PHSS_33035.CORE-SHLIBS,l=/,r=1.0
Verified PHSS_33035.LANG-MIN,l=/,r=1.0
Verified PHSS_33035.LINKER-HELP,l=/,r=1.0
Verified PHSS_33035.PAUX-ENG-A-MAN,l=/,r=1.0
ERROR: Verify failed PHSS_33035.PROG-AUX,l=/,r=1.0
Verified PHSS_33035.PROG-AX-64ALIB,l=/,r=1.0
PHSS_33035 is the ld(1) and linker tools cumulative patch. Corruption with this patch can cause issues with making a new kernel.
By either reinstalling this patch with the reinstall options set to true or installing the latest linker patch PHSS_42253 should resolve the mk_kernel failure and allow the install of the scsiU320 driver to complete with no errors. Neither patch requires a reboot.
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From: Miranda, Noel
ReplyDeleteSent: Monday, January 23, 2012 7:34 PM
To: K, Krishna Murthy (HP-UX-SWD)
Cc: GSCB-AMS-HPUX
Subject: RE: - GBDHPH14 and himhhqa02 - login issue
Good work, Krish!!
Best regards,
Noel
From: K, Krishna Murthy (HP-UX-SWD)
Sent: Sunday, January 22, 2012 8:36 PM
To: Miranda, Noel
Subject: FW: - GBDHPH14 and himhhqa02 - login issue
fyi
From: Nirmal Rana [mailto:nirmal.rana@in.ibm.com]
Sent: Sunday, January 22, 2012 8:30 PM
To: K, Krishna Murthy (HP-UX-SWD)
Cc: Hartford Unix-ITD GD-HYD-IN; K, Krishna Murthy (HP-UX-SWD); Nirmal.Rana@thehartford.com
Subject: RE: - GBDHPH14 and himhhqa02 - login issue
Hi Krishna,
It was nice working with you. issue seems to be fixed now.
Its working fine for our your IDs. We are just waiting for DBA users to confirm .
You can keep the case under pending for now. I will update for closer.
I appreciate your effort and approach on this issue. Thanks for providing quick resolution.
Regards,
NIRMAL RANA
SME -UNIX, TEAM LEAD- The Hartford-UNIX BAU, GTS Service Delivery
________________________________________
Phone: 1 877-283-8066 Option2 | Mobile: 91-7702548000
E-mail: nirmal.rana@in.ibm.com
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